Virus … Adware … Malware … Trojan Horse … Worm … who cares what it’s called, it’s junk that shouldn’t be on your computer.  There are a few free programs out there that you might want to try out.  These are for the do-it-yourself, more advanced computer users.  If you struggle with turning your computer on and reading your email, these tools probably aren’t for you.

  1. MalwareBytes Anti-Malware — this is one of our favorites.  It’s easy to use and very effective.  You can download it direct from or download a copy from us, current as of Nov 5, 2012:  mbam-setup-
  2. MS Config — this is built in to all modern versions of Windows.  Just click on START and then run, or just click on the search box if you’re using Vista or Windows 7.  In that box, type in:  msconfig You’ll be able to turn off services and startup programs there.  Sometimes just turning everything off is a good way to get back on your feet again if you’re in a crunch.  Note – you might turn off your scanner, printer, or even your internet, so be careful with this.  Just because you CAN do something doesn’t mean you want to.
  3. AVG Anti-Virus — there is a free version of this decent anti-virus program at — take care during the download because there are advertisements that trick you into downloading other software.
  4. A frequent problem left behind by many viruses, after they’re removed, is that everything you try to open on your computer asks what program to open the file with.  There are easy repair tools for this, so download the one that’s correct for your system:  Windows XP  –  Windows Vista  –  Windows 7  –  Once you have downloaded the file, you’ll need to right-click on it and select MERGE.  This might or might not fix your problem.  Good luck!

If you’d prefer to have a professional look at your problem, we are always available to help.  Our rate is a flat $75 + sales tax for any repair job.  (cost of replacement parts not included, but normally not necessary.)